Terms of service
Welcome to Meenora, operated by MKVERSE SOLUTIONS PRIVATE LIMITED (“Company”, “we”, “us”, or “our”). By accessing or using our website https://www.meenora.com, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
If you do not agree with any part of these Terms, please refrain from using the website.
1. Use of the Website
● You must be at least 18 years of age or access the site under the supervision of a parent or legal guardian.
● You agree not to misuse our website or help anyone else do so.
● You agree to provide accurate, current, and complete information when registering or making a purchase.
2. Account and Security
● You are responsible for maintaining the confidentiality of your account and password.
● You are responsible for all activities that occur under your account.
● Meenora.com reserves the right to suspend or terminate your account for any unauthorized or suspicious activity.
3. Product Information and Pricing
● We make every effort to display product details, images, and prices accurately. However, errors may occur.
● Prices and availability are subject to change without notice.
● We reserve the right to refuse or cancel any order for products listed at an incorrect price.
4. Order Acceptance and Cancellation
● We reserve the right to accept or reject any order in whole or in part for any reason.
● Order confirmation does not signify our acceptance; it confirms we’ve received your request.
● Orders may be canceled before shipment by contacting customer support at Contact@meenora.com.
5. Payment
● We accept secure online payments via credit/debit cards, UPI, wallets, and net banking.
● Payment must be completed in full before order processing.
● All transactions are encrypted and processed by third-party payment gateways.
6. Shipping and Delivery
● Shipping timelines and delivery dates are estimated and not guaranteed.
● Delays due to logistics, customs, or other unforeseen events are not our responsibility.
7. Return, Exchange & Refund Policy
● Returns and exchanges are accepted under conditions mentioned on our Returns & Refunds page.
● Products must be unused, in original packaging, and returned within the stated time period.
● Refunds are processed after inspection and may take 7–10 working days.
8. Intellectual Property
● All content, including logos, images, graphics, product descriptions, and designs, are the property of MKVERSE SOLUTIONS PRIVATE LIMITED and protected under applicable copyright and trademark laws.
● You may not use, copy, reproduce, or distribute any content without prior written permission.
9. Prohibited Activities
You agree not to:
● Use the site for any fraudulent or illegal activities
● Upload or transmit viruses or malicious code
● Interfere with the website’s operation or security
● Use bots, crawlers, or scraping tools without permission
10. Limitation of Liability
● We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site.
● Meenora.com is provided “as is” without warranties of any kind, either express or implied.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts located in Bulandshahr.
12. Amendments
We may update or modify these Terms & Conditions at any time without prior notice. Changes will be effective upon posting on the website. It is your responsibility to review the Terms periodically.
13. Contact Information
MKVERSE SOLUTIONS PRIVATE LIMITED
📧 Email: Contact@meenora.com
🌐 Website: www.meenora.com